Privacy Policy

Privacy Policy

Advanced BioLabs respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and what choices you may have regarding your personal information.

1. Who We Are

This website is operated by Advanced BioLabs.

Website URL:
advancedbiolabs.shop

Contact Email:
support@advancedbiolabs.shop

2. Information We Collect

When you use this website, place an order, submit payment proof, or contact support, we may collect the following information:

Name
Email address
Phone number
Billing address
Shipping address
Order details
Payment method selected
Payment reference number
Uploaded payment proof or receipt image
Account details, if you create an account
Messages or inquiries sent through contact forms or support channels
Technical information such as IP address, browser type, device information, and website usage data

3. How We Use Your Information

We collect and use your information to:

Process and manage orders
Verify payments manually
Confirm payment proof
Provide order updates
Deliver purchased products
Respond to inquiries and support requests
Improve website functionality and customer experience
Prevent fraud, misuse, unauthorized transactions, or security issues
Comply with legal, tax, accounting, or regulatory obligations

4. Payment Proof Uploads

If you upload payment proof, we may store the uploaded file, payment reference number, order number, and related payment details.

This information is used to manually verify your payment and process your order.

Please make sure your uploaded payment proof is clear and only includes information necessary to verify the payment.

5. Cookies

This website may use cookies to support website functionality, cart behavior, checkout, login sessions, analytics, security, and user preferences.

Cookies help the website remember cart items, process checkout, and improve the browsing experience.

You may adjust your browser settings to refuse or delete cookies, but some parts of the website may not work properly without them.

6. WooCommerce and Checkout Data

This website uses WooCommerce to manage products, cart, checkout, orders, and customer account functions.

When you place an order, WooCommerce stores the information needed to process the order, including customer details, order contents, payment method, shipping details, and order status.

7. Contact Forms and Support

When you contact us, we may collect your name, email address, message, order number, payment reference number, and any files or screenshots you provide.

This information is used to respond to your inquiry and assist with your concern.

8. Media Uploads

If you upload images or files to the website, please avoid uploading files that contain unnecessary personal information or embedded location data.

Uploaded payment proof should only be used for verifying your order payment.

9. Who We Share Your Data With

We do not sell your personal information.

We may share necessary information with service providers who help operate the website, process orders, provide hosting, manage security, deliver emails, support analytics, or fulfill orders.

We may also disclose information if required by law, regulation, legal process, fraud prevention, or security obligations.

10. How Long We Keep Your Information

We keep order and payment-related information for as long as necessary to process orders, provide support, maintain business records, resolve disputes, prevent fraud, and comply with legal, tax, accounting, or regulatory requirements.

Uploaded payment proof may be retained as part of order verification records.

11. How We Protect Your Information

We take reasonable steps to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, online transmission, or storage system can be guaranteed to be completely secure.

12. Your Rights

Depending on applicable law, you may have the right to request access, correction, deletion, or restriction of your personal information.

You may contact us if you wish to ask about the personal information we hold about you or request updates to your information.

Some information may need to be retained for order records, legal compliance, fraud prevention, dispute resolution, or legitimate business purposes.

13. Third-Party Services

This website may use third-party tools, plugins, payment-related services, analytics tools, hosting providers, email services, or embedded content.

These third-party services may collect or process information according to their own privacy policies.

14. Comments

If comments are enabled on the website, we may collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

16. Contact

For privacy-related questions or requests, please contact:

support@advancedbiolabs.shops